Wholesalers FAQ

Do you offer small trial or sample packets for my customers?

Yes, all our products are available in 1.5 oz. trial packs. We also have a sampler pack containing a 1.5 oz. trial pack of each product we manufacture. All trial and sample packs contain ground product only.

How are your products sold?

Retail-labeled bagged coffees and coffee substitutes are sold in cases containing six or (24) 11 oz. bags.

Bulk coffee and coffee substiutes are sold in cases containing four 2 lb. or two 5 lb. bags.

Portion (fractional) packs are sold in cases containing (36) 1.5 oz. bags, (24) 2.0 oz. bags, (24) 2.5 oz. bags, (16) 4.5 oz. bags, or (12) 6.5 oz. bags.

What is your minimum order?

Our minimum order is one full case of any product.

How much is delivery?

Delivery is free. Based on your order size and location, we choose the fastest and most economical way to ship your order.

Is your product ground or whole bean?

We offer both whole bean and ground products. Check out our online store for up-to-date product selection.

(Our premium coffee substitute products are only available ground.)

Do you sell your products in bulk?

Yes, we offer convenient 2 lb. and 5 lb. bags for bulk buyers and our cases of six 11 oz. retail bags (externally barcoded) can also be offered as a bulk unit.

Do you have point-of-purchase displays?

Yes, we have available branded point-of-purchase displays. Our displays are offered at no charge or at very low cost depending on your purchase volume.

Do you custom package using my logo?

Yes, we are able to private label using your band and logo with low minimum purchase requirements.

I'd like to request wholesale pricing, who do I contact?

For wholesale pricing, please contact us and a representative will contact within one business day.

How do I place an order?

Orders may be placed via EDI, telephone, email, or our online business order system.

What are my payment options?

For purchases not on a pre-approved account, we accept credit and debit cards, checks and cash. Credit and debit cards are be processed via our secure online site, telephone, or in-person at the time of delivery. Checks and cash may be forwarded to us via US Mail or processed in-person at the time of product delivery.

What are your terms?

Please see our terms of sale declaration.