PLEASE READ THESE TERMS CAREFULLY BEFORE PLACING YOUR ORDER AND PRINT OR SAVE A COPY OF THEM FOR FUTURE REFERENCE.
General
These Website Terms of Sale define the terms and conditions (hereby "Terms") on which New Life Coffee Company, Inc. (New Life Coffee, we, us, our) supplies products ordered from NewLifeCoffee.com (the "Website") to our customers (you, your). We also refer you to our Terms of Use which governs your use of the Website, and the Privacy Policy which sets out how we use the personal information you provide to us.
These Terms should be read carefully by you before you place an order for products from New Life Coffee You will be asked to accept these Terms before placing your order. If you do not agree to these Terms, you should not place an order.
After you place an order, New Life Coffee will send an email to the address you have provided acknowledging receipt of your order. Please note that this does not mean that your order has been accepted.
New Life Coffee will confirm its acceptance of your order by sending you an email confirming cancellation or shipment of your order. New Life Coffee shall not be under any obligation to accept your order and the contract between you and New Life Coffee for the sale of products will only be formed once New Life Coffee has sent you such confirmation of shipment email.
If you are a consumer, you must be at least 18 years old to order products from the Website. By accepting these Terms you are confirming that you are no less than 18 years old. If you are using the Website to purchase products on behalf of a business, by accepting these Terms, you confirm that you have authority to bind such business to a contract with New Life Coffee for the purchase of products.
New Life Coffee may change these Terms without notice to you in relation to future sales. Please check these Terms every time you wish to order products from our Website to ensure you understand the terms which will apply at that time.
These Terms are not intended to and shall not create any rights enforceable by any person other than the person who is party to the contract with New Life Coffee for the supply of products. If any court or relevant authority finds that any of these Terms is unlawful or unenforceable, the validity and enforceability of the other Terms shall not be affected. No failure by us to exercise any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy.
Product Availability, Details & Pricing
All products are subject to availability. If upon receipt of your order the products you have ordered are not in stock or not anticipated to be in stock within our stated shipping window, New Life Coffee will refund your purchase to the method of payment at the time of order.
All Website prices are quoted in USD and are exclusive of tax and delivery charges, where applicable, which will be added to the price of the products on confirmation of the delivery address and prior to you making payment.
Every effort is made to ensure product details, specifications, and prices shown in the Website are accurate at the time you place your order however we are not liable for omissions or errors. If an omission or error is found prior to shipment, we will inform you and offer the option of reconfirming or canceling your order. If you cancel, New Life Coffee will refund your purchase to the method of payment at the time of order.
Where the products are supplied for export from the USA, you will be responsible for complying with all applicable laws and regulations governing the importation of the products into the country of destination and for the payment of any import duties or taxes which are levied upon them.
Payment
Payment for products, delivery charges, and tax can be made by any method shown as acceptable in the Website at the time you place your order. All shipments are subject to prior authorization of your payment.
New Life Coffee uses a third party payment provider for administering debit and credit card payments on its behalf. At no time do we have access to your debit or credit card details.
Delivery
New Life Coffee will ship no later than five (5) working days after receiving payment from you or within such other period indicated and agreed upon at the time of order placement.
The products you order will be delivered to the delivery address provided when you placed your order, subject to acceptance of the order. If delivery cannot be made to the delivery address provided, we will inform you as soon as possible.
Where the delivery address is incorrect or the shipment is left unclaimed and you wish the products to be redelivered to you, you shall be liable for the costs of redelivery and the products shall not be redelivered until New Life Coffee has received payment in full for such.
Product shipments left unclaimed and returned to us without communication or notification from the buyer will be refunded less incurred shipping costs to the method of payment at the time of order.
Product Warranty & Liability
New Life Coffee warrants its products for thirty (30) days past expiration date stated on packaging under proper storage conditions. No warranty of any kind is offered for products improperly stored. Our products are perishable and must be stored and handled appropriately. Our sole responsibility shall be to issue credit or replace the product within the stated Terms.
We shall not be liable for loss of any kind including any incidental or consequential damages resulting directly or indirectly for any breach of any warranty expressed or implied or any other product failure.
New Life Coffee makes no warranty that its products are merchantable or fit for any particular purpose. Fitness and suitability for any use is solely the buyer’s responsibility.
Returns
New Life Coffee accepts returns with prior authorization and an RGA number within the specified warranty period. Returned packaged products shall contain any unused portion of product. Requests for return outside of the warranty period or for product which no warranty was offered will be denied.
Refunds on returns will be in the form of a Website credit towards a future purchase, a refund to the method of payment at the time of purchase, or even exchange. Credits and refunds will be at the price paid at the time of purchase for the product only.
Marketing Communications
New Life Coffee would like to notify you of special offers, the availability of new products, and other upcoming events. When registering, you may have chosen to receive our newsletter and coupons via email. At any time, you may click the unsubscribe button in your profile if you no longer wish to receive our newsletter or coupon emails.
Termination of Sale
New Life Coffee at its sole discretion may choose to terminate sale of its products to any individual, business, institution, distributor or agent for any or no reason whatsoever at any time. No expressed or implied contract of any kind exists for the sale of New Life Coffee’s products to anyone.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
By Mail:
New Life Coffee
Attn. Customer Service, Website Sales Admin
P.O. Box 261
Rice, MN 56367
By Phone:
(320) 393-5555
By Email:
Please use the form on the contact us page.
This document was updated on May 6th, 2019.